Tuesday, May 15, 2007

Never, ever fly on Air India

It is absolutely official. We will never ever travel on Air India again. They have to be the absolute worst on every front. My hubby's flight early this morning got cancelled after they made all passengers wait for about 8 hours. Their planes are old and badly maintained, their booking systems totally outdated and the majority of their employees have no clue to what's going on. The only people who seem to be rooting for the airline are it's own pilots and their families who get free first class tickets every year.

Our last trip on Air India got delayed by 26 hours, in which we were called to the airport in between, only to learn that the flight had yet again been delayed. I have flown the airline twice, once to NYC and back and last month to Dubai. The first experience was in 2002, and its NYC route is it's most prized route, so everything seemed to be fine. This time around, just about everything was bad. The moral of the story is: Don't fly Air India.

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