is it time for a new laptop?

Since we've moved to our new apartment, we've had either computer or networking problems on my hubby's comp and now it's time to really do something to fix it once and for all. So that either means that we get a new custom laptop or change our internet provider or both actually. It's nothing to do with the new house, just bad timing and of course the fact that the chaps who did the servicing on the laptop messed up with the updates etc.